Account and billing information
We store basic account details, billing references, and support contact data that are required to provide service and manage subscriptions.
Data and Privacy
A clear summary of how Yapex handles customer data and service security.
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Data and Privacy
This page provides a practical overview of our operating standards. It is a summary and may be updated as controls evolve.
Operational telemetry
We collect limited product telemetry to maintain reliability, improve performance, and detect abuse. Telemetry scope is reviewed on a regular basis.
Purpose limitation
Customer data is used for product delivery, security operations, billing, and support. We do not process customer data for unrelated purposes.
Retention windows
Records are retained only for defined periods and then deleted or anonymized when they are no longer needed for operational or legal purposes.
Security controls
Data in transit is protected with TLS. Stored data is protected with encryption at rest and controlled key management practices.
Access governance
Internal access follows least privilege and role based permissions. Sensitive access is logged and reviewed through internal control checks.
Customer privacy requests
Customers may request export, correction, or deletion by contacting care@yapex.app. Requests are validated and handled through a documented process.
Incident readiness
We maintain monitoring and incident procedures designed to identify, contain, and communicate relevant service events in a timely manner.