Account and billing information
We store account details, billing references, and support contact data required to provide service and manage subscriptions.
Data and Privacy
Yapex processes data securely and never uses your data to train models.
Privacy questions? Reach us at
Data and Privacy
This page provides a practical overview of our operating standards. Core commitment: customer data is never used for model training.
Secure service processing
Dictation is processed through secure Yapex infrastructure to provide transcription and editing. Customer data is never used to train models.
Purpose limitation
Customer data is used for product delivery, security operations, billing, and support. We do not process customer data for unrelated purposes or model training.
Retention windows
Records are retained only for defined operational and legal windows, then deleted or anonymized according to policy.
Security controls
Data in transit is protected with TLS. Stored data is protected with encryption at rest and controlled key management practices.
Access governance
Internal access follows least privilege and role based permissions. Sensitive access is logged and reviewed through internal control checks.
Customer privacy requests
Customers may request export, correction, or deletion by contacting care@yapex.app. Requests are validated and handled through a documented process.
Incident readiness
We maintain monitoring and incident procedures designed to identify, contain, and communicate relevant service events in a timely manner.